What do you need help with?
About Twenty20
Twenty20 Joins the Envato Family 🎉
The Basics 💡
- ★ What is Twenty20?
- ★ How to sign up as a Customer on Twenty20
- ★ How to sign up as a Photographer on Twenty20
- Am I a photographer or a buyer?
- What are Collections?
- How to Create, Edit, or Delete Collections
Managing Your Profile 👤
- ★ Managing Emails and Notifications
- ★ Trouble logging into account
- Changing or resetting your password
- Changing Your Registered Email Address
- Changing Your Username
- Edit Your Profile Picture, Cover Photo, & Bio
Buying Photos
Licensing Basics ✅
About Twenty20 Subscriptions 🔄
- ★ Where can I view information about my subscription?
- ★ How do I request a refund?
- ★ Why am I being charged?
- ★ Where can I find my billing invoices and receipts?
- ★ How do I cancel my subscription?
- How do I upgrade my subscription plan?
Purchasing Help 💁
- Can I purchase a single photo (a la carte)?
- How do I filter by commercial clearance, size and orientation?
- Why can't I download a photo I've already licensed without using another credit?
- Why are some photos missing from my collection?
- Where did my photo credits go?
- How do I share a collection?
Selling Your Photos
(NEW!) Upload your Video Clips 📽️
Getting Started Selling on Twenty20 📚
- ★ How to Start Selling Photos
- ★ Understanding Twenty20 Photo Licensing
- ★ When do I earn from my sales?
- Understanding Your Australian Royalty Withholding Tax Summary
- Why has tax been withheld from my earnings?
- What is Subscriber Share?
Using Twenty20 📲
- ★ What is Twenty20 premium (blue badge)? 💎
- ★ How Challenges & Voting Work
- Learn about your Insights Dashboard
- What is a Voting Star 🌟 ?
- Where can I see my following feed on the website?
- Why was my account removed?
Learn How to Sell More 📈
- ★ Commercial and Editorial Use: What do they mean?
- ★ How do I get my photos cleared for Editorial and Commercial use?
- Can I add property releases to my photos?
- How to add locations to your photos
- Why and When Do I need a Model Release?
- Types of Photos You Should (& Should Not) Post