How to find your previously downloaded comps on Twenty20:
- Log into www.twenty20.com
- You can find your previously downloaded comps in 2 places on the website:
- On the logged in homepage, click on the collection "Downloaded Comps"
- Or, by clicking on your username in the top navigation bar > "Downloaded Comps"
- This will take you to a personal collection of all photo comps you have downloaded on Twenty20.
Note: In order for a photo to show up in this collection, you must have previously downloaded that photo as a comp. If you are looking to access previously licensed photos, go to your purchases page here.
I have the downloaded comp image file on my computer. How do I find it on Twenty20 without going through my Downloaded Comps collection?
Go to the image file on your computer. If you have watermarked comps, follow these steps:
- Open the image file, there is a link in the bottom left corner of the image that looks something like this:
http://bit.ly/2rCVVaT
- Type this link into your browser.
- Having trouble? You can still find the downloaded comp in your "Downloaded Comps" collection by following the steps in the beginning of this article.
Have unwatermarked comps? Follow these steps:
- Find the image file on your computer.
- Open the image file name. If you didn't rename the image file, it should look something like this:
twenty20comp_42301bd2-8285-46fb-b8f0-18bbb18a374a.jpg
- Copy the photo ID between
twenty20comp_
and.jpg
like this:42301bd2-8285-46fb-b8f0-18bbb18a374a
- In a new browser, paste the photo ID at the end of the URL
www.twenty20.com/photos/
like this:www.twenty20.com/photos/42301bd2-8285-46fb-b8f0-18bbb18a374a
- Having trouble? You can still find the downloaded comp in your "Downloaded Comps" collection by following the steps in the beginning of this article.
Whoops, I dragged the photo to my desktop off the Twenty20 website and now I can't find it on Twenty20:
Stuff happens. Let's see if we can help you troubleshoot:
- Check the filename for the photo on your computer. If you didn't rename the image file, it should look something like this:
stock-photo-keywords-morekeywords-42301bd2-8285-46fb-b8f0-18bbb18a374a.jpg
- Copy the photo ID between the
keywords
and.jpg
like this:42301bd2-8285-46fb-b8f0-18bbb18a374a
- In a new browser, paste the photo ID at the end of the URL
www.twenty20.com/photos/
like this:www.twenty20.com/photos/42301bd2-8285-46fb-b8f0-18bbb18a374a
- After you open the photo page, make sure to either download the photo as a comp or collect the photo to a collection in order to find the photo easier in the future!
Whoops, I took a screenshot of the photo and now I can't find it on Twenty20:
Stuff happens. Let's see if we can help you troubleshoot:
- Check your existing collections or loves to see if you've collected or loved the photo previously.
- If you've downloaded the photo as a comp before, see the beginning of this FAQ article.
- If you've licensed the photo before, go to your purchases page here.
- No records? You can try doing a reverse image search for the photo here.
Related Questions:
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