Trouble logging into account

Having trouble logging into your account? Try these troubleshooting steps below:

 

Help! I'm having trouble logging in from the website:

  • You may need to reset your password. If your password is not working, trying resetting your password through the instructions here.
  • You may have misentered your login information. If your email and password are not working, try re-entering your information and checking for spelling mistakes.
  • You may have signed up under a different email address. If your email is not working, you may have signed up under an alternate email address. We recommend checking your email inboxes for any emails from Twenty20.
  • You may have deleted your account. If you deleted your account and are looking to reactivate, please contact us with the email you're looking to open an account with.

 

Help! I'm having trouble logging in from the iPhone app:

  • You may need to reset your password. If your password is not working, trying resetting your password through the instructions here.
  • You may need to restart the iPhone app. If you're using the iPhone app, try closing the app and reopening.
  • You may need to reinstall the iPhone app. If restarting the app doesn't work, try deleting the app and reinstalling to see if this resolves the issue.

 

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